The latest issue of the Journal of operations management (vol. 26:2) is devoted to the offshoring of service and knowledge work. Broadly defined, service and knowledge offshoring can be described as the process of moving service and knowledge work from a home country to an offshore location. The common approaches to offshoring include: captive (company-owned) processing centres; third-party providers (outsourcing); and joint ventures (build, operate, and transfer). The thirteen papers included in this issue have been selected to highlight the operational implications of the current trends in offshoring. The papers fall into three broad categories covering strategic and organizational issues, global and knowledge supply-chain issues, and tactical issues. It is hoped that this special issue will provide researchers with an opportunity to explore offshoring from a variety of different disciplinary and interdisciplinary perspectives using approaches ranging from the development of conceptual models to more rigorous analytical and empirical modelling. This should provide OM researchers with a more focused research agenda for the future and ultimately a better understanding how those engaged in the practice of service and knowledge offshoring can achieve greater value.
The latest issue of the Journal of Operations Management can be found in the journal collections located in the library basement.
Alternatively, current students, faculty and staff can access this journal from Science direct, which can be found on the A-Z list of library databases via Portal.
Picture from Creative Commons: Flickr: Phoebe Finds Beauty
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